Refund policy

Returns & Exchanges

Due to the intimate nature of our products, we prioritize hygiene, fairness, and customer care.

Returns

• Returns are accepted within 30 days of delivery

• Items must be unworn, unwashed, and in original packaging

• For hygiene reasons, intimate bottoms are final sale unless unopened

Exchanges

• Exchanges are available for sizing issues

• Please contact us before sending any item back

How to Start a Return
Email support@lialace.com with:

• Your order number

• The item you’d like to return or exchange

• Reason for return

Once approved, we’ll provide next steps.

Our goal is to help you find something she feels confident and beautiful in.